We will accept returns for exchange subject to the following conditions: The purchaser is responsible for the cost of returning tyres and the cost of freight of replacement tyres. Tyres returned for exchange must be received by us within 14 days of the purchase date. Tyres must be returned in new condition. Used goods cannot be exchanged. Tyres which have been fitted to a rim or have been damaged in any way by the purchaser will not be accepted. We do not refund for reasons other than: inability to supply or varified damage in transit. Where a tyre is damaged in transit, the tyre/s must be returned to us within 14 days. We reserve the right to replace the goods or refund the purchase price.